FAQ's

Do I Need to Set Up an Account to Place an Order?

No, you don’t need to create an account to place an order at Shehroze Studio. We offer guest checkout, allowing you to shop for your favorite baby and kids’ clothing conveniently without registering an account.

You can place an order with Shehroze Studio in either of these two ways:

  • Through our website: Browse our collection, select your desired products and sizes, and complete your order through checkout.

  • Through WhatsApp: Contact our representative on WhatsApp for assistance with placing your order.

Shehroze Studio currently accepts the following payment methods:

  • Cash on Delivery (COD)

  • Bank transfer

  • JazzCash

  • Easypaisa

Choose the payment method that suits you when arranging your order.

After you place an order, our representative will contact you via WhatsApp or phone call to confirm it. You will also be informed about tracking your order through our website or via WhatsApp by our representative.

You can track your Shehroze Studio order through our website or the courier company’s website. Use the tracking code provided for your shipment to check its delivery progress. If you need help, you can contact our representative on WhatsApp.

Orders typically take 5–7 working days to be delivered within Pakistan. Delivery times may vary depending on your location and courier service.

If you receive an incorrect or damaged item, please contact our representative via WhatsApp within 24 hours of delivery. Share the details of the issue so we can review your complaint and determine the appropriate solution.

If any item is missing from your order, please contact our representative via WhatsApp within 24 hours of delivery. We will review your complaint and determine the appropriate solution.

To request an order cancellation, contact our representative via WhatsApp. Cancellation depends on the order’s current status, so please contact us to check whether your order can still be cancelled. We will review your request and confirm whether cancellation is possible.

To help you choose the right size, check the size chart provided with the product. If you need further guidance, contact our representative via WhatsApp before placing your order. We’re happy to help you make a suitable choice for your child.

We value your feedback! If you have a comment, suggestion, or concern about our products or services, please contact our representative via WhatsApp. Your feedback helps us continue improving the shopping experience at Shehroze Studio.